THINK11 shall be entitled to modify these Terms and Conditions and the rules governing its games/tournaments/contests, at any time, by posting the same on THINK11 site. Use of THINK11 constitutes your acceptance of such Terms and Conditions and the rules referred to herein or provided by THINK11 in relation to any THINK11 services, as may be amended from time to time. You may then exercise the options provided in such a notification to indicate non-acceptance of the modified Terms and Conditions or the rules. If such an option is not exercised by you within the time frame prescribed in the notification, you will be deemed to have accepted the modified Terms and Conditions and the rules provided by THINK11.
THINK11 site may contain links to third party websites that are not owned or controlled by THINK11. THINK11 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites/app. In addition, THINK11 will not and cannot censor or edit the content of any third-party site. By using the THINK11 site and its services, you expressly acknowledge and agree that THINK11 shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party website.
You may use the THINK11 site without registration. However, to participate in the activities of the THINK11 site you shall be required to create an account by logging in through your Google account,Facebook account or any other third-party service account permitted by the THINK11 site. In the event you wish to play on the THINK11 site you shall create an account with us.You shall do so after completing the registration process by:
a) Providing true, accurate, correct and complete information as prompted by the applicable registration form.
b) Maintaining and updating true, accurate, correct and complete information provided by you during the registration process.
You shall be required to choose a user nameand password. You shall be solely responsible for maintaining the confidentiality of your account username and password.
You shall be solely responsible for the registration information provided by you during submissions and the consequences of posting or publishing them. THINK11 is only acting as a repository of data and makes no guarantee as to the validity, accuracy, or legal status of any information / submissions.
If, at any time, THINK11 believes that your account and password is being misused in any manner, or that the information provided by you during the above stated registration process is not true, inaccurate or incomplete, then THINK11 reserves the right to terminate/cancel or suspend your account and block your access to the THINK11 site.
You shall be solely and exclusively responsible for any and/or all the activities that are carried through your account. You agree to notify THINK11 of any unauthorized use of your account and/or any breach of security via email at [email protected]. THINK11 shall not be liable for any loss that you may incur as a result of another person(s) using your account username and/or passwordand / or your failure to comply with this section.You shall be solely and exclusively liable for all the losses to THINK11 and/or other claims, damages, fines due to such an unauthorized use.
REGISTRATION AND PARTICIPANTS
The games/tournaments/contests available on the THINK11 site are open only to residents of India aged eighteen (18) years or above at the date of usage and/or registration. Employees of SBN Gaming Pvt. Ltd. (THINK11), their associated, affiliated and subsidiary companies and their families, agents,game sponsors, and any person connected with THINK11 are excluded from participating in the game and/or winning a prize. By taking part in a game (excluding administering the game) on the THINK11 site, Users/Participants warrant that all information submitted by them is true, accurate and complete. Proof of age may be required. The sole discretion to declare aUser ineligible to participate shall vest with THINK11.Users/Participants who wish to participate shall have a valid email address.In order to register for the Contest(s), Users/Participants are required to accurately provide the following information:
State of Residence
Date of birth
USE OF THE THINK11 SITE
All materials provided on the THINK11 site, including but not limited to all information, materials, functions, text, logos, designs, graphics, images, sounds, software, documents, products and services (collectively, the "Materials"), and the selection, arrangement and display thereof, are the copyrighted works of THINK11 and/or its vendors and/or suppliers. All Materials herein and THINK11’s software are the exclusive properties of THINK11. Except as stated herein, none of the Materials may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior written permission of THINK11.
Subject to your compliance with these Terms and Conditions, THINK11 hereby grants you the right to access and use the THINK11 site only for personal and non-commercial purposes. You undertake that you shall not use the THINK11 site for any commercial purposes and/or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.
You may post/share links/images/text content on the THINK11 site on social media platforms like Facebook, Twitter, Google+, Snapchat, Instagram, YouTube or any other social media sharing platform with appropriate link-back to the original source.
When the THINK11 site provides for the download of any particular Material including any software, you may download such Material and/or software to a computer or mobile device (as applicable) for your personal, non-commercial use only, provided that you shall:
a) keep a record of and not amend copyright and other proprietary notices;
b) make no modifications to, and do not rent, lease, loan, sell, distribute, copy (except to create a single copy for your own back-up purposes), or create any derivative works based on the THINK11 site or the Material including the software, in whole or in part, and;
c) not transfer any Material and/or software and/or any part thereof to any other computer and/or mobile device. Any commercial or business use of the THINK11 site or any Material including the software is expressly prohibited.
Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent, trademark, design or copyright of the THINK11 intellectual properties. You acknowledge and agree that nothing in these Terms and Conditions shall have the effect of transferring the ownership of any copyrights, trademarks, service marks, trade names, source code or other proprietary rights on the THINK11 site or Material or software or any part thereof to you or any third party
FAIR PLAY POLICY AND PROHIBITED USE
Fair Play Policy
We at THINK11 consider the fair play of online fantasy game/tournament/contest of utmost importance. In order to prevent any form of fraud or unfair play in our games/contests/tournamentsor on our site - all User actions including - deposits/identity verification/Fantasy Games/Tournaments/Contests are monitored to ensure a safe, legal and fair environment for you (the Users/Participants).
Every single fantasy game/tournament/contestshall be a fair individual effort. Hence, as part of the Fair Play policy to prevent any form of fraud & in-game collusion all User/Participant actions are monitored and recorded.
Any detection of a breach of our Fair Play policy, such as and not limited to, fraudulent deposits under a stolen identity or collusion in gameplay, shall result in swift and serious action taken by THINK11 against the suspected User/Participant.
As a condition of your use of the THINK11 site, you shall not use the THINK11 site for any purpose that is unlawful or prohibited under these Terms and Conditions or under any Indian laws, statutes, order, ordinances and regulations. The duty to verify whether the use of the THINK11 site is legal in your jurisdiction is your sole and exclusive responsibility.
You shall not display, upload, modify, publish, transmit, update or share any information on the THINK11 site that is:
criminal or tortious activity, including child pornography, fraud including financial fraud and money laundering, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
promoting illegal or tortuous activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
iii. using photos and/or pictures that are sexually explicit or pornographic, exposing the female breast or full exposure of either male or female buttocks, or any or all portions of the human genitalia; exposing anyone or anything involved in explicit sexual acts and/or lewd and lascivious behaviour, including masturbation, copulation, paedophilia, intimacy involving nude or partially nude people in heterosexual, bisexual, lesbian, or homosexual encounters; depicting anyone or anything that is crudely vulgar or grossly deficient in civility or behaviour or that shows scatological impropriety and any other content contravening good moral standards;
attempting to circumvent, disable or otherwise interfere with security-related features of THINK11 or features that prevent or restrict use or copying of any content or enforce limitations on the use of THINK11 or the content therein;
using cheats, exploits, automation software, bots, hacks, mods or any other unauthorized software designed to modify or interfere with the THINK11 site, and taking advantage of cheats or exploits;
using any software that intercepts, mines, or otherwise collects information about other Users or copies and stores any Proprietary Materials;
vii. interfering with, disrupting, or creating an undue burden on the THINK11 site or the networks connected to the THINK11 site;
viii. attempting to impersonate another User or person;
soliciting personal information from anyone under the eighteen (18) years of age;
collecting, harvesting, soliciting or posting passwords or personally identifiable information from other Users;
using the account, username, or password of another account holder at any time or disclosing the User account password to any third party or permitting any third party to access the User Account;
xii. using any information obtained from the THINK11 sitein order to harass, abuse, or harm another person;
xiii. using any unfair, misleading or deceptive content intended to draw traffic to one’s profile;
xiv. using the THINK11 site and/or software in a manner inconsistent with any and all applicable laws and regulations;
sub-license, rent, lease, sell, trade, gift, bequeath or other transfer of the User account associated with the User account to anyone;
xvi. access or use of a third-party account that have been sub-licensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the holder or the original account creator; and
xvii. using the THINK11 site and/or Software and/or materials for commercial purpose manner.
The User’s/Participant’s use of the THINK11 site and software is also subject to laws of the State in which the User resides and from which he/she accesses the THINK11 site, as well as the laws enacted by the Republic of India. Residents physically located outside India and in the States of Andhra Pradesh, Assam, Sikkim, Telangana, Nagaland and Odisha (Orissa) (“Excluded States”) are ineligible to open a User Account on the THINK11 site.
Users seeking to participate in the games of skill offered by the THINK11 site from the Excluded States would be ineligible for prizes offered by THINK11. THINK11, at its sole discretion or the judicial and/or government authority, through an order/decree/judgment/direction, may add additional States in the Excluded States. In such a case, the Users/Participants from these States shall be ineligible to participate in the online games/tournaments/contests where the participation fee is charged, and the prizes are offered.
In case wherein detailed audits on the end of THINK11, any User/Participant is found to be a resident of any of the aforementioned States and is found to be hiding such details from THINK11 at the time of registration then actions mentioned under these Terms and Conditions including (but not limited to) blocking of account, account reset, account deletion or deactivation shall be initiated. If the laws of these Excluded States change and the residents of these States are allowed to participate in the paid versions of game of skills, the Users/Participants (who were blocked earlier for being a resident of these States) shall be treated as new registrations and in no case, previous winnings shall be considered and any claim of such sort will not be entertained in any case.
Any credit/winning amount of such a User/Participant, available in the User Account with THINK11 shall not be usable, till the time the judiciary/government authority expressly allows the THINK11 site to offer its online game(s)/contests/tournaments in the Excluded State.
The User/Participant agrees that THINK11 shall not be held liable if laws applicable to the User/Participant restricts or prohibits his/her participation.
THINK11 makes no representations or warranties, implicit or explicit, as to the User’s legal right to participate nor shall any person affiliatedor claiming affiliation with the User/Participant have authority to make any such representations or warranties.
The THINK11 site and service are hosted in the Republic of India and are intended for and directed to Users/Participants in the Republic of India (except the Excluded States). THINK11 makes no representation that the THINK11 site is appropriate or available in locations outside India. Those who choose to access the THINK11 site from outside India and/or the Excluded States are doing it at their own risk and shall be themselves responsible for compliance with the applicable laws.
You agree to abide by these Terms and Conditions and all other rules, regulations of the THINK11 Website and/or App. In the event you do not abide by these Terms and Conditions and all other rules, regulations, THINK11 may, at its sole and exclusive discretion, take necessary remedial action, including but not limited to:
restricting, suspending, or terminating your access to all or any part of THINK11 services;
deactivating or deleting your account and all related information and files on the account. Any winnings amount on the date of deactivation or deletion shall be transferred to the User account in THINK11 database subject to a processing fee (if any) applicable on such transfers as set out herein; or
refraining from awarding any prize(s) to such User.
You agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by THINK11). You further agree to update and keep updated your registration information as and when required by THINK11.
You shall not register or operate more than one User account with THINK11.
You shall provide all the necessary Mandatory Information Documents (MIDs) as and when required by THINK11 as per compliance of the Republic of India laws and regulations.
You agree to ensure that you can receive all communication from THINK11 by marking e-mails from THINK11 as part of your "safe senders" list. THINK11 shall not be held liable if any e-mail remains unread as a result of such an e-mail being delivered to your junk and/or spam folder.
Any password issued by THINK11 to you shall not be revealed to anyone else. You shall strictly avoid using anyone else's password. You shall be responsible for maintaining the confidentiality of your account and password. You agree to immediately notify THINK11 of any unauthorized use of your account or any other breach of security.
You agree to exit/log-out of your accounts at the end of each session. THINK11 shall not be responsible for any loss and/or damage that may result if you fail to comply with these requirements.
You agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorised third party software designed to modify or interfere with THINK11 services and/or THINK11 experience or assist in such activity.
You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying THINK11 or THINK11 services.
You agree that without THINK11's express written consent, you shall not modify or cause to modify any files or software that are a part of THINK11's services.
You agree that you shall not indulge in collusive play with other Users/Participants on the THINK11 site in any manner.
You agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support THINK11 or the THINK11 services (each a "Server"); or (b) enjoyment of the THINK11 services by any other User/Participant or person.
You agree not to institute, assist or become involved in any type of attack, including without limitation to the distribution of a virus, denial of service, or other attempts to disrupt the THINK11 services or any other person's use or enjoyment of the THINK11 services.
You shall not attempt to gain unauthorised access to the User accounts, servers or networks connected to the THINK11 services by any means other than the User interface provided by THINK11, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the THINK11 services.
If you choose a username that, in THINK11's opinion is considered to be obscene, indecent, abusive or that might subject THINK11 and/or SBN Gaming Pvt. Ltd. to public disparagement or scorn, THINK11/SBN Gaming Pvt. Ltd. reserves the right, without prior notice, to change such username and intimate you or delete such username from THINK11, deny you access to THINK11, or any combination of these options.
Use of the THINK11 site shall be subject to existing Republic of India laws & regulations and legal processes. Nothing contained in these Terms and Conditions, shall limit the THINK11's right to comply with governmental, court, and law- enforcement requests or requirements relating to User’s use of THINK11.
Users agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt the THINK11 Services or any other person's use or enjoyment of the THINK11 Services.
Users shall not attempt to gain unauthorised access to other User accounts on THINK11 by any means, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of the THINK11 services.
Users provide their acceptance for not using the THINK11 platform for any sort of inadequate activities including (but not limited to): to engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication; to harass, stalk, threaten, or otherwise, violate any legal rights of other individuals; to transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, THINK11.com, any software, hardware, or telecommunications equipment; to advertise, offer or sell any goods or services for any commercial purpose on THINK11.com without written consent of THINK11; to Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters.
PARTICIPATION IN CONTESTS
By entering a Contest, User/Participant agrees to be bound by these Terms and the decisions of THINK11. Subject to the terms and conditions stipulated herein below, the Company, at its sole discretion, may disqualify any User/Participant from a Contest, refuse to award benefits or prizes and require the return of any prizes, if the User engages in unfair conduct, which the Company deems to be improper, unfair or otherwise adverse to the operation of the Contest or is in any way detrimental to other Users//Participants which includes, but is not limited to:
a) Falsifying ones’ own personal information (including, but not limited to, name, email address, bank account details and/or any other information or documentation as may be requested by THINK11 to enter a contest and/or claim a prize/winning.
b) Engaging in any type of financial fraud or misrepresentation including unauthorized use of credit/debit instruments, payment wallet accounts etc. to enter a Contest or claim a prize. It is expressly clarified that the onus to prove otherwise shall solely lie on the User.
c) Colluding with any other User(s) / Participant(s) or engaging in any type of syndicate play.
d) Any violation of Contest rules or the Terms and Conditions.
e) Accumulating points or prizes through unauthorized methods such as automated bots, or other automated means.
f) Using automated means (including but not limited to harvesting bots, robots, parser, spiders or screen scrapers) to obtain, collect or access any information on the Website or of any User/Participant for any purpose
g) Tampering with the administration of a Contest or trying to in any way tamper with the computer programs or any security measure associated with a Contest;
h) Obtaining other Users’/Participants’ information without their express consent and/or knowledge and/or spamming other Users/Participants (Spamming may include but shall not be limited to send unsolicited emails to Users/Participants, sending bulk emails to THINK11 Users/Participants, sending unwarranted email content either to selected Users/Participants or in bulk); or
i) Abusing the Website in any way. It is clarified that in case a User/Participant is found to be in violation of this policy, THINK11 reserves its right to initiate appropriate Civil/Criminal remedies as it may be advised other than forfeiture and/or recovery of prize money if any.
CONTEST(S) AND PRIZES
THINK11,may at its own discretion, make available anyother game/tournament/contest(s) on the THINK11 platform. Currently, only fantasy cricket game is made available on THINK11 platform. Users//Participants wishing to participate in the such contest ("Participants") are invited to create their own fantasy teams ("Team(s)") consisting of real-life cricketers (as applicable) involved in the real-life cricket match (as applicable, series or tournament (each a "Sport Event") to which the fantasy game relates. THINK11 offers its platform to Users/Participants for fantasy game Contest(s) being created relating to each Event, and Users/Participants can participate in such tournament(s)/Contest(s) with their Teams. Teams are awarded points on the basis of the real life cricketers’ performances at the end of a designated match or tournament of the Contest(s). The User(s)/Participant(s) whose Team(s) have achieved the highest aggregate score(s) in the Contest(s) shall be declared winners ("Winners"). In certain pre-specified Contests, there may be more than one Winner and distribution of prizes to such Winners will be in increasing order of their Team's aggregate score at the end of the designated match(s) of the Contests.
The Contest(s) across the THINK11 services shall, in addition to the Terms and Conditions, rules and regulations mentioned herein, be governed by:
"Fantasy Rules" which are available at “How To Play” section.
Other rules and regulations (including rules and regulation in relation to any payments made to participate in the Contest(s); and all Participants agree to abide by the same.
Currently, there are paid versions of the Contest(s) made available on THINK11 platform. Users/Participants may participate in the Contest(s) by paying the pre-designated amount as provided on the relevant Contest page. The ‘pre-designated amount’ means and includes pre-determined platform fee for accessing THINK11 services and pre-determined User’s/Participant's contribution towards prize money pool. The User/Participant with the highest aggregate points at the end of the pre-determined match shall be eligible to win a pre-designated prize which is disbursed out of prize money pool, as stated on the relevant Contest(s) page. A User/Participant may create different Teams for participation in Contest(s) in relation to an event across the THINK11 services. However, unless THINK11 specifies otherwise in relation to any Contest ("Multiple Entry Contest"), Users/Participants acknowledge and agree that they may enter only one Team in any Contest offered in relation to any event. In case of Multiple Entry Contest(s), a User/Participant may enter more than one Team in a single Multiple Entry Contest. In addition, it is expressly clarified that THINK11 may, from time to time, restrict the maximum number of Teams that may be created by a single User account (for each format of the contest) or which a single User account may enter in a particular Multiple Entry Contest, in each case to such number as determined by THINK11 in its sole discretion.
User/Participant shall pay a pre-designated amount for participating in the contest(s) being created on the THINK11 platform.
In the event a User/Participant indicates, while entering an address, that he/she is a resident of the Excluded States, such User/Participant will not be permitted to proceed to sign up for the match or contest and may not participate in any paid version of the Contest(s).
1) CLASSIC FANTASY
In a Classic fantasy game of cricket, each User/Participant shall select a balanced team consisting of eleven (11) number of players, of which maximum of seven (7) players shall be selected from a single team for a match with a total budget allocated to each User/Participant being 100 before the toss. The User/Participant shall also select a captain and a vice captain from the players elected on the team who shall earn 2x and 1.5x the points respectively. Player selected in the fantasy team would be allocated points based on their performance in the actual sporting event taking place, with weightage being given to different aspects of their performance.The points system followed on the THINK11 platform for Classic Fantasy Game is uploaded under the ‘Points System’section on the website/app.
2) BATTING FANTASY
In a Batting fantasy game of cricket, each User/Participant shall select a team consisting of five (5) number of batsmen, of which maximum of three (3) batsmen shall be selected from a single team for a match with a total budget allocated to each User/Participant being 45 before the toss. The User/Participant shall also select a captain and a vice captain from the players elected on the team who shall earn 2x and 1.5x the points respectively.Player would be allocated points based on their performance in the actual sporting event taking place, with weightage being given to different aspects of their performance. The points system followed on the THINK11 platform for Batting Fantasy Game is uploaded under the ‘Points System’ section on the website/app.
3) BOWLING FANTASY
In a Bowling fantasy game of cricket, each User/Participant shall select a team consisting of five (5) number of bowlers, of which maximum of three (3) bowlers shall be selected from a single team for a match with a total budget allocated to each User/Participant being 45 before the toss. The User/Participant shall also select a captain and a vice captain from the players elected on the team who shall earn 2x and 1.5x the points respectively.Player would be allocated points based on their performance in the actual sporting event taking place, with weightage being given to different aspects of their performance. The points system followed on the THINK11 platform for Bowling Fantasy Game is uploaded under the ‘Points System’ section on the website/app.
TABULATION OF FANTASY POINTS
THINK11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service provider(s) with appropriate licenses. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracies in or incompleteness of the feed provided by the third party service provider comes to its attention, THINK11 shall use best efforts to rectify such error prior to the distribution of prizes. However, THINK11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Users/Participants agree not to make any claim or raise any complaint against THINK11 in this respect.
All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. The TDS rate prescribed by the Government of India with respect to any prize money amount that is more than INR 10,000/- (Indian Rupees Ten Thousand Only) is 31.2% of the total prize money amount.
In case of any revisions by the Government of India to the aforementioned rate in the future, TDS will be deducted by THINK11 in accordance with the then current prescribed TDS rate. Winners will be provided TDS certificates in respect of such tax deductions.
The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS FOR PRIZES
SELECTION OF WINNERS
Winners shall be decided by the scores of the Teams in a designated match of the Contest(s). The User(s)/Participant(s) owning the Team(s) with the highest aggregate score in a match shall be declared the Winner(s). In certain pre-specified Contests, THINK11 may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated match of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest.
Users/Participants creating Teams on behalf of any other User/Participant or person shall be disqualified.
In the event of a tie, the winning Users/Participants shall be declared Winners and the prize shall be equally divided among such Users/Participants.
THINK11 shall not be liable to pay any prize if it is discovered that the Winner(s) have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the THINK11, Contest, "Fantasy Rules", etc.
Winners shall be contacted by THINK11 or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and Mandatory Information Documents shall be required for the collection of the prize.
“Mandatory Information Documents (MIDs)” shall include the following documents:
a) PAN Card;
b) Government-issued residence proof; and
c) Details of the payment settlement system used by the User
THINK11 shall not permit a Winner to withdraw his/her prize(s)/accumulated winnings unless the above-mentioned documents have been received and verified within the time-period stipulated by THINK11. The User represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate.
Users/Participants are required to provide proper and complete details at the time of registration. THINK11 shall not be responsible for communications errors, commissions or omissions including those of the Users/Participants due to which the results may not be communicated to the Winner.
The list of Winners for each Contest(s) shall be posted on the platform. The winners will also be intimated by e-mail.
If a User/Participant has been declared a Winner on the platform but has not received any communication from THINK11, such User/Participant may contact THINK11 within twenty-four (24) hours of such User/Participant being declared the Winner.
Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by THINK11 shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). THINK11 shall not entertain any claims or requests for extension of time for submission of documents. THINK11 shall scrutinise all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following:
Determination by THINK11 that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible;
Participant does not fulfill the participation criteria as specified under these Terms and Conditions;
Any other thing.